Returns & Exchanges
At CA-SILKSILKY, we want you to be completely satisfied with your luxury silk purchase; if your items aren't a perfect fit, you may return them within 30 days of delivery. Please ensure all garments are unworn, unwashed, and include their original tags and packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully fold your silk items and place them in the original shipping box along with the completed packing slip.
- 3.Ship It Back
Affix the prepaid shipping label provided by our support team and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.